Own your home, need a repair?

What to Expect

1. Once the information about your project is submitted, a Castle Expert will call you to get additional information, if needed, and schedule an appointment with a qualified Service Professional for an in-home evaluation. There is a $75 fee for this evaluation.*

2. The in-home evaluation fee is waived once the estimate is accepted and the work completed. All potential fees will be clearly explained and detailed by your Castle Expert prior to any estimates being delivered or work begun.**

3. Once the estimate is accepted, the project starts! Your Castle Expert will manage the entire project and keep your informed throughout the process.

* This fee ensures that the service provider fully understands the size and scope of your project and can provide an accurate estimate.
** If you cancel the first appointment less than 24 hours before the scheduled time the $75 fee will be charged.

What to Expect

Request an Estimate

Right now, we are only able to help homeowners in the Cleveland and Columbus, OH areas.

Please provide additional information on your project (where in the home, size, material, interior/exterior, how many).

We will follow up with you to schedule a time for a Service Provider to come out and review your project to provide an estimate. We will not share your information until your project is started.

When would you like us to call you?

Our Castle Experts are available M-F 9am - 6pm ET

Stay up-to-date with information from our Castle Experts.

Our Services

Castle provides a range of home repair services inside, outside, and around your home. All work is done by experienced service professionals.

  • Bath Remodel
  • Deck/Porch
  • Doors
  • Drywall & Plaster
  • Electrical
  • Flooring
  • Garage Doors
  • General Contractor
  • Handyman Work
  • Home Improvement
  • HVAC
  • Kitchen Remodel
  • Masonry
  • Paint & Refinish
  • Paving & Sealing
  • Plumbing
  • Power Wash
  • Remodeling
  • Roof & Gutter
  • Sweep Chimney
  • Windows

Occasionally, a diagnostic fee may be required by the service provider for these services. If a diagnostic fee is charged, the assessment fee will be waived. If the service appointment, that includes a diagnostic fee, is cancelled with less than 24 hours notice, the assessment fee will be waived, but the diagnostic fee may still be charged.

Our network

We are constantly adding to our network of highly experienced, background-checked, and appropriately licensed service professionals.

Castle Experts

Your Castle Expert works with you throughout the entire process—ensuring you understand every step and are fully satisfied with the results of your project.

Fair-market pricing

The Castle Experts use their knowledge and experience of the industry to help determine a fair market price for your work.

Online convenience

Your Castle dashboard lets your review estimates, choose options, track service progress, and pay, all from your personal device.

Homeowner - On Castle App Website